Privacy Policy

Last Updated: January 2026

Red Panda Event Solutions Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our services or website.

1. The Data We Collect

We only collect information necessary to provide our event solutions and manage your account. This includes:

Contact Information: Name, business email, phone number, and business address.
Project Details: Venue locations, site contact names, and event schedules.
Financial Data: Bank details for processing payments and invoicing.

2. How We Use Your Data

We use your information strictly for business purposes:

To provide formal quotations and fulfill contracts.
To coordinate logistics (e.g., providing site contact details to our crew).
To comply with UK tax and accounting legal requirements.

3. Legal Basis for Processing

We process your data under the following legal bases:

Contractual Necessity: To perform the services you have hired us for.
Legal Obligation: For tax and business record-keeping.
Legitimate Interests: To respond to inquiries and manage our business relationship.

4. Data Sharing

We do not sell your data. We only share information with:

Sub-contractors/Freelancers: Only the specific details required to complete your event build.
Professional Services: Our accounting software (Starling/Odoo) and HMRC.
Venues: Where necessary for security clearance and RAMS submission.

5. Data Retention

We hold project and financial data for 7 years to comply with UK HMRC requirements. General inquiry data is deleted after 2 years if no contract is formed.

6. Your Rights

Under UK GDPR, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at [Your Email Address].

7. Cookies

Our website uses cookies to improve user experience. You can manage your cookie preferences through your browser settings.

GDPR Compliance Statement

Red Panda Event Solutions Ltd is fully committed to the principles of the UK GDPR. We process all personal data with transparency, security, and integrity, ensuring that your information is used only for the professional purposes for which it was provided. We are registered with the Information Commissioner's Office (ICO) under registration number [Insert Number Once Received].